Customer service

Het Hard-Wear team

Stan Hard-Wear
Stan Koster Oprichter/Eigenaar
Frank Hard-Wear
Frank Veldhuis Filiaal Manager
Georgina Hard-Wear
Georgina Webshop medewerker
Danny Hard-Wear
Danny Magazijn medewerker

Frequently asked questions

My order has not been delivered yet, what can I do?

It is possible that your parcel may be delayed by PostNL. Via the Track & Trace information you receive by e-mail, you can check where your parcel is and what the expected delivery date is. Has the parcel still not been delivered after a few days? Then please contact our customer service, we will be happy to help you!

What does it mean if the track & trace says the parcel has not yet been received or processed by PostNL?

We have so far been able to pack all orders on time. Unfortunately, PostNL has not yet scanned your parcel, so the Track & Trace continues to indicate that they have not yet received or processed it. Unfortunately, there is nothing we can do about this, as it is due to the rush at PostNL. Your parcel is delayed and the Track & Trace information will update soon.

Can I have my order delivered to a PostNL point?

Yes, it is possible to collect your parcel from a PostNL point near you. Choose the PostNL point closest to you when ordering or check the PostNL website.

Shoppen in de store

Hard-Wear.nl is de winkel en webshop voor al jouw gabber sport en streetwear. We hebben een fysieke winkel in Enkhuizen en een webshop waar je 24 uur per dag 7 dagen per week kunt bestellen. Ook staan we regelmatig op evenementen met een kleding stand.

Hard-Wear is begonnen in 2007 met alleen een webshop later is hier de winkel bijgekomen. We doen ons uiterste best om onze klanten zo goed mogelijk van dienst te kunnen zijn. Heeft u vragen of opmerkingen stuur dan gerust een mail naar info@hard-wear.nl

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